Share the context a conversation needs, not your records
For a fictional scene about changing jobs, an invented occupation and a broad concern may be enough. There is no need to upload an employment document or name your employer to give the character something to discuss. Do not treat a chat thread as secure storage for documents or credentials.
Remove real addresses, account passwords and payment information from a backstory. If you describe a real event, leave out names and identifying details that do not affect the question. Information about someone else deserves the same care as your own.
Distinguish security measures from privacy guarantees
Our policy describes encryption during transmission and access restricted to authorized staff. Those measures do not establish end-to-end encryption or eliminate every security risk. Keeping a conversation out of other users' view is a different question from how the service processes it.
Cookies and analytics or advertising technologies are also described in the policy. Review the cookie choices that are available rather than treating them as chat or account controls. Paying for a plan does not, on its own, exempt a conversation from the stated processing.
Understand possible use for AI training
Conversation analysis and possible training on anonymized chat data are allowed under our Privacy Policy. Neither a private thread nor a paid subscription automatically switches that use off. Contact us to ask which processing choices apply to your account; do not assume a particular training toggle exists.
Be specific about whether you want access to existing information, deletion or a change affecting future processing. Keep the reply and check which part of the request it addresses. A response about account closure may not answer a separate question about data use.
Know when information may be disclosed
The policy permits specified sharing with service providers, in response to legal requirements and during a business transfer. Our refund policy also allows relevant account and communication records to be supplied to a payment processor or bank during a dispute. Private chat is not an assurance of no third-party processing.
When asking for help, send the smallest useful attachment. An error message and purchase reference can explain an issue without a full conversation history. Check the recipient and crop out unrelated messages or identifying details before sending a screenshot.
Tell us which privacy right you want to exercise
Email support@darlink.ai for access, correction, deletion or another privacy right that applies to you. Identify the account and describe the information or action requested. Make account closure and billing questions explicit as well, so they are not mistaken for the data request itself.
Include enough information to locate the account, not its password or a login code. Leave out other people's private information and material unrelated to the request. Keep the email and response together so you can follow up on anything that remains unresolved.
Common questions
What should I know about safety before using DarLink AI?
Our policy describes transmission encryption and authorized staff access, not absolute security. Protect your sign-in and avoid unnecessary sensitive details. Conversation data can be processed for the stated purposes, including possible training on anonymized chats.
Is DarLink AI legitimate, and who operates it?
FameLink SA operates DarLink. You can reach our team at support@darlink.ai about an account, payment or data-handling concern. Give enough detail to identify the issue without sharing credentials.
Are private conversations automatically excluded from training?
No. Private visibility does not remove the policy's possible use of anonymized conversations for model training and improvement. Ask us about the processing choices available to your account instead of assuming a paid plan or private thread disables training.
What can remain after an account is deleted?
Backups and legally required records can remain after personal information is removed from active databases. Retention depends on the applicable circumstances. Contact us about your request rather than assuming all copies disappear at closure.
How can I unsubscribe from DarLink marketing messages?
Follow the unsubscribe option in a promotional email. Necessary account or payment notices can still be sent. Unsubscribing from marketing does not itself request account closure, a data copy or a correction; tell us separately if you need one of those.
For an account question, email the DarLink support team.